In 2013, on an airplane bound for Seattle, Carter reveals to Faith that he has watched Samara Morgan’s cursed videotape. Faith tells another passenger, Kelly, who reveals she has seen the tape too. She asks Carter if he made a copy and, after learning he hasn’t, the airplane begins to malfunction. Samara comes for Carter and Kelly, then she causes the plane to crash.
Two years later, college professor Gabriel buys an old VCR once owned by Carter, discovering the videotape inside. Elsewhere, Julia sees her boyfriend Holt off to college, but becomes concerned when he falls out of contact. She is inspired to find him when a panicked girl, Skye, contacts her, asking for Holt’s whereabouts. Julia meets Gabriel and finds a group of people known as “The Sevens”, who are involved in an experiment involving the cursed video, watching and filming themselves, before passing the task to another person, called a “tail”.
Julia recognizes Skye, who takes her to her apartment to have her watch the video, but Holt warns her not to. Julia locks herself in the bathroom as Samara kills Skye, her tail having been late. Holt reveals that he has watched the tape as well and has twelve hours left. Unwilling to let Holt die, Julia watches his copy and when she picks up the phone, she experiences a vision of a door. The phone burns a mark on her hand. Gabriel notices Julia’s copy of the video cannot be copied and is larger than usual. He discovers extra images within the tape and Julia watches the new footage, which features a mysterious woman: she realizes they must cremate Samara’s physical remains.